Thank you for choosing TVIP 4K. We appreciate your trust in our services. Please read this policy carefully to understand our refund process.

Eligibility for Refund

Refunds are only possible within 7 days from the date of purchase. To be eligible for a refund, customers must provide a valid reason for dissatisfaction with our services.

Valid reasons for refund:

• Service interruption: In the event of significant and continuous service disruption that we cannot resolve within a reasonable time.

• Technical issues: In case of serious technical problems that prevent proper use of our services, and our support team cannot resolve them.

• Dissatisfaction: If the customer is dissatisfied with the service and can provide a valid explanation for their dissatisfaction.

Refund Process

To initiate a refund, customers must contact our support team by email at Support@iptvkosten.com within the eligible refund period.

Please provide order details, a clear explanation of the issue, and any relevant documents.

Our support team will review the request and respond within 2 business days.

Non-refundable Items

Subscription renewals are non-refundable.
Refunds are not applicable if the customer violates our Terms of Use.

Refund Methods

Refunds will be processed using the original payment method used for the purchase. It may take up to 3 business days for the refunded amount to appear in the customer’s account.

Contact Information

For refund requests or inquiries, please contact our support team at Support@iptvkosten.com or via WhatsApp at +33745393005.

Changes to This Refund Policy

TVIP 4K reserves the right to change or update this refund policy at any time without prior notice. Changes take effect immediately upon posting on the website. By using our services, you agree to be bound by the terms described in this refund policy.

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